Privacy Policy

Last Updated: September 2024

Privacy Commitment

Treknoly is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our digital entertainment platform designed for users 18 years and older.

Information We Collect

Automatically Collected Information

When you visit our digital entertainment platform, we may automatically collect certain technical information:

• Browser type and version information
• Device type and operating system details
• IP address and general geographic location
• Platform usage patterns and interaction data
• Technical performance and error reporting data

Voluntarily Provided Information

You may choose to provide personal information when:

• Contacting our support team through contact forms
• Reporting technical issues or providing feedback
• Subscribing to platform updates or notifications
• Participating in platform surveys or research

How We Use Information

We use collected information solely for legitimate platform operation purposes:

• Providing and maintaining our digital entertainment services
• Improving platform functionality and user experience
• Responding to user inquiries and providing customer support
• Analyzing platform usage to enhance service quality
• Ensuring platform security and preventing technical issues
• Complying with legal requirements and age verification (18+)

Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. Information may only be shared in these limited circumstances:

• With your explicit consent for specific purposes
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With service providers who assist in platform operation (under strict confidentiality agreements)

Data Security Measures

We implement appropriate technical and organizational security measures to protect your information:

• Secure data transmission using industry-standard encryption
• Regular security assessments and vulnerability testing
• Access controls limiting information access to authorized personnel only
• Secure data storage with backup and recovery procedures
• Employee training on privacy and data protection practices

Cookies and Tracking Technologies

Our platform may use cookies and similar technologies to enhance user experience:

• Essential cookies for basic platform functionality
• Preference cookies to remember user settings
• Analytics cookies to understand platform usage patterns
• Age verification cookies to comply with 18+ restrictions

You can control cookie settings through your browser preferences, though this may affect platform functionality.

Age Verification and Minors

Our digital entertainment platform is exclusively designed for users 18 years and older:

• We do not knowingly collect information from users under 18
• Age verification measures are implemented to prevent underage access
• If we discover information from a minor, it will be deleted immediately
• Parents/guardians should monitor internet usage to prevent underage access

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Right to access information we have about you
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to object to certain types of information processing
• Right to data portability where technically feasible

International Data Transfers

If you access our platform from outside our primary operating jurisdiction:

• Your information may be transferred to and processed in other countries
• We ensure appropriate safeguards are in place for international transfers
• By using our platform, you consent to such transfers
• We comply with applicable international privacy regulations

Data Retention

We retain personal information only as long as necessary for legitimate business purposes:

• Contact form data: Retained for 2 years for support purposes
• Technical logs: Retained for 1 year for platform maintenance
• Age verification records: Retained as required by applicable law
• Analytics data: Aggregated and anonymized for long-term analysis

Third-Party Links and Services

Our platform may contain links to third-party websites or services:

• We are not responsible for third-party privacy practices
• We encourage reviewing privacy policies of linked sites
• Third-party services have their own terms and privacy policies
• Use caution when sharing information on external platforms

Privacy Policy Updates

We may update this Privacy Policy from time to time:

• Changes will be posted on this page with revision dates
• Significant changes may be communicated via platform notifications
• Continued use of the platform constitutes acceptance of updates
• Users are encouraged to review this policy periodically

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices:

• Email: [email protected]
• Use our contact form with "Privacy Inquiry" in the subject
• Response time: 24-48 hours for privacy-related inquiries
• Include specific details about your privacy concerns for faster resolution